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What to include

A correction reaches us fastest with three things: the page URL, the exact sentence you are disputing, and the source you believe is right. We check every correction against the original source before changing anything, so a claim with a link behind it is resolved in one exchange rather than three. If you are reporting a price that looks wrong, note that prices on this site are pulled live from Amazon and change through the day — tell us the figure you saw and roughly when.

Award and certificate enquiries

If you own or represent a business that has won a CoffeeLab Award or an honorable mention, write from an address at the business domain where you can. Award winners can request the certificate artwork and the badge files for their own site. We do not sell awards, accept payment for consideration, or take entry fees, so there is nothing to buy here and no sponsorship to discuss.

What we cannot help with

We do not offer individual purchase advice by email, provide repair or warranty support for any manufacturer, or arrange paid reviews, sponsored placements or link exchanges. Those messages go unanswered. For buying questions, the equipment tools and our methodology cover most of what an email would.

Response times

Corrections and award enquiries are read first and usually answered within a few business days. General feedback is read but not always answered individually. Messages sent through the form above arrive in the same inbox as email — there is no advantage to sending both.